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Have any questions or concerns ? We’re always ready to help! Call us at 250-597-2848 or send us an email.

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FAQ

How do I track my order?
 

Outlooks Menswear will provide you with an order and tracking number upon shipment of your items. 

 

What are your delivery options?
 

We offer priority shipping options through Canada Post to ensure you receive your order in a timely manner.

 

How do I return an item?
 

In the event of an order return, we will process your return and provide our customers with a shipment waybill to have the order shipped back to our Duncan location.

Do you provide International delivery?
 

Yes, we can ship internationally. Shipping fees will be based on courier fees, package size and order cost. 

 

What is your returns policy?
 

Return of orders are eligible for exchange, in store credit or full refund. Order returns must be processed within 14 days of delivery. All sale and clearance items are final.